Research & Consulting

Detailed, data-driven assistance to develop and execute bold new strategies to transform the organization.

Our partnership goes far beyond ideation. We combine our expertise with your deep understanding of your organization and industry to develop customized solutions around your capabilities and constraints. We also work with you to implement them, monitor and measure along the way, and provide back-end support to ensure changes are effective and last.

OUR END-to-end-APPROACH

  • 1. STUDY

    • Understand the client

    • Learn systems & processes

    • Frame the challenge(s)

  • 2. ANALYZE

    • Assess capabilities & constraints

    • Map people & resources

    • Measure & baseline current state

  • 3. DESIGN

    • Draft appropriate solutions

    • Estimate effort & budget resources

    • Create KPIs

  • 4. PLAN

    • Align people & resources

    • Adjust structures & processes

    • Initiate pilot program & use results to refine

  • 5. EXECUTE

    • Implement solutions

    • Iterative monitoring & adjustment

    • Regularly measure KPIs

  • 6. TRANSITION

    • Identify & develop champions

    • Transfer solution-specific knowledge

    • Develop growth strategy toolkit

  • 7. SUPPORT

    • Schedule regular checkpoints

    • Collect feedback

    • Scale or economize as necessary

FORMATS that fit your needs

Remote

IN PERSON

HYBRID

We work for you in ways that work for you.

Organizational Development

SUPPORTED INITIATIVES

Team building, improving interpersonal skills and small group dynamics, employee development, and 1-on-1 coaching

Human Process

Restructuring of the organization and/or its systems (e.g., M&A, flexible work design, platform technology changes, etc.)

Techno-structural

Transformations including culture, leadership development, and commercialization approaches.

Strategic

Organization-wide change; employee engagement, performance management, succession planning, and more

Human Resource

WE IMPROVE ORGANIZATIONAL CAPABILITY BY ALIGNING 6 CORE ELEMENTS

PRIMARY PROCESS TOOL

    • The application of proven or experience-based solutions to well understood issues (e.g., “How do we improve our service response time to reduce customer attrition?”)

    • To address known deficiencies, improve efficiency, update, renew, or enhance specific capabilities.

    • Lower stakes situations: when a fast-track solution is needed.

    • The problem and required solution are known.

    • Tried and tested solutions are available to fix the problem.

    • There is organizational consensus that a particular solution is needed.

    • The business is not fundamentally changing; it just needs to get better (e.g., “our competitor is already doing this - we need to catch up”)

frequently asked questions

STRATEGIC MANAGEment

SUPPORTED FUNCTIONS

Assistance designing and controlling the production of products and services

OPERATIONs

Support determining pricing strategy and generating and converting customer opportunities

SALES & MARKETING

Support with market requirements and the introduction and improvement of products and processes.

RESEARCH & DEVELOPMENT

Guidance identifying a third party to perform tasks, handle operations or provide services for the company.

OUTSOURCING

ACHIEVE COMPETITIVE ADVANTAGE BY ORIENTATING AROUND 5 DIMENSIONS

PRIMARY PROCESS TOOL

    • A customized, methodical way of finding and implementing the best solution to a specific challenge (e.g., “How do we adapt to this new technological threat to our industry?”)

    • To find the right direction, focus areas and path forward for a very specific customer problem or market condition.

    • Situations with high risk or uncertainty, with high potential for future reward or loss.

    • There is a new issue, opportunity, or situation with no known or previously developed solution.

    • There is no clear understanding or consensus of the problem/opportunity or on what type of solution is needed.

    • The situation is unprecedented (e.g., “doing things differently or doing different things”).

    • The challenge is so unique, no standard approach will work.

frequently asked questions